At First a Scattered Funnel

“Banko the Borrower” explains the situation to a banker and begins the loan application process. However, not long after that, he gets to know quite well of the maze of his own and tons of the back-end bugs. The screen shows no signs of trouble, but in reality, it is a digital game of finding the hidden. Numbers shocker:

  • 38% of users give up because they are tired with the paperwork of onboarding.
  • India’s fintech is growing by ~31% CAGR and will be for a time till the end of 2025 up to ~$150 billion.

RevRag.AI: The Voicey Octopus is Here

The three friends of Ashutosh, Neeraj, and Pankaj decided to abandon their fintech startup Blance which resulted in the refunding of $100K in pilots so that they could create something more than good (LinkedIn). With that said, the umbrella concept is their RPA agent, Octopus Orchestrator, which inter alia:

  • Translate to 64 Indian languages with less than 15 millisecond delay
  • Eliminate all the manual steps of KYC, e‑sign, docs, payments across voice/chat/app
  • Elicit the response from the potential customers that might have quit like taking a call from them to explain

The Saga of the Swanky Stats

RevRag has been a lucky charm for its early users whose businesses have seen unprecedented growth.

  • Onboarding to the bank process resulted in +25% conversion.
  • Voice AI solves 95% of automatic raise calls
  • Neglected-user reactivation spike: ×3.5

Voice AI: The Midnight Banker

Think of Banko shrouded in darkness, AI voice agent calling a person in the late night: "Good evening, and are you doing well, Banko? Relax, we don't need a lot; tell me and I'm right there for you."

  • Onboarding time speeds cut from days to minutes.
  • 30–40% less dropout during voice-assisted onboarding process
  • Being able to do the task of fraud reduction via OCR document extraction and biometric checks

Techy Wizardry in the Backend

RevRag’s developers with CTO Pankaj at the helm come up with these magic spells:

  • Retrieval augmented Language Learning Models for real-time lookup data
  • A dynamically changing policy engine that selects the language, channel and script
  • Text analysis - detecting and filtering the tone of the sentence & Privacy of Personally Identifiable Data (LPD), ensuring the use of the SOC 2 & ISO‑27001 standard
  • AI chat/voice minutes that are only through the enterprise-produced

The Tune-Up: Human + Robot

RevRag doesn't substitute human beings as they make them powerful. The AI solves mistakes and frequently asked questions in documents, while humans keep in touch with the customers and negotiate and tease them.

However, RevRag.AI is the star you should be looking out for as they are building the next AI fintech revolution, which is a 100% right fit for the post-regulation period in the world of finance.

 

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